At The Cozy Boot, we understand that true comfort begins the moment you place your order. That’s why we’ve designed a delivery process that’s as warm and reliable as our signature boots. Whether you’re eagerly awaiting your new favorite pair or sending a thoughtful gift, we’ll ensure your package arrives with care.

Quick Tip: All orders are processed within 1-2 business days (excluding weekends and holidays). You’ll receive tracking information as soon as your cozy package begins its journey to you.

Shipping Options Designed for You

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Standard Shipping ($12.95)

For those who want their comfort without the wait, our premium carriers (DHL or FedEx) will deliver your package within 10-15 business days after dispatch. Perfect when you need those cozy boots for an upcoming adventure or that soft bedding for a weekend retreat.

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Free Shipping (Orders $50+)

Because we believe comfort should be accessible, orders over $50 qualify for free shipping via EMS. Your package will arrive within 15-25 business days after dispatch. Ideal for seasonal wardrobe updates or when you’re planning ahead for those first chilly evenings.

Global Comfort Delivery

From our home in Phoenix to yours (almost) anywhere in the world, we ship internationally with care. Currently we’re unable to deliver to some Asian countries and remote areas – our customer service team will notify you immediately if this affects your order.

After Your Package Arrives

We want you to love every item as much as we do. If anything isn’t perfectly cozy, you have 15 days from delivery to initiate a return. Just contact our Phoenix-based team at [email protected] – we’ll make it right.

Did You Know? Many of our customers tell us our packaging feels like receiving a gift – from the tissue wrapping to our handwritten thank you notes, we add special touches to make your unboxing experience as comforting as wearing our products.

Have questions about your order’s journey? Our friendly team is always here to help at [email protected]. Wherever you are, we’re committed to bringing comfort to your doorstep.